Monthly support that gives your business peace of mind

Retainer support helps your business plan better, reduce downtime and know who to call when something goes wrong.

Bronze IT Support Retainer

For small offices that need reliable regular support.

R2,500

per month

  • Remote support allocation
  • Basic email and Outlook support
  • Workstation and printer support
  • Basic network troubleshooting
  • Monthly system check-in
  • Basic backup check
  • 1 planned onsite visit per quarter
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Silver IT Support Retainer

For businesses that rely on daily office systems.

R4,500

per month

  • Priority remote support
  • Email, Outlook and user support
  • Workstation, printer, network and Wi-Fi support
  • Monthly health check
  • Backup check
  • 1 planned onsite visit per month
  • Support planning and advice
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Gold IT Support Retainer

For businesses needing stronger support and proactive maintenance.

R7,500

per month

  • Priority remote support
  • Priority onsite support by arrangement
  • Monthly proactive maintenance
  • Email, workstation and network support
  • Backup review
  • IT improvement recommendations
  • Emergency response by arrangement
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Why retainer support?

Monthly support is better than waiting for emergencies.

When we support your business monthly, we understand your users, email, computers, network and systems better. This makes support faster and more practical.

  • Predictable monthly support cost
  • Better understanding of your business environment
  • Regular checks and support planning
  • Someone your staff can contact for help
  • Adhoc support remains available for once-off issues

Adhoc support: Remote from R650/hour and onsite from R850/hour.

Ready to let “IT” work for your business?

Chat to VST Services about your website, hosting, email, IT support or business system.